Agents that answer, qualify, book and escalate inside phone, SMS and web flows, with a human in reach.
AiroPhone answers inbound texts for businesses with AI scenarios that read the message, reply, qualify the lead, book an appointment, or hand off to a person when it should. We build the same kind of bounded, observable agent for other workflows: intake, follow-up, scheduling, document collection, back-office routing.
What you get
- 01Scenario design: what the agent may do, what it must escalate, and how a person takes over
- 02Integration with telephony, SMS, email, calendars, CRMs and your own systems
- 03Evaluation sets and monitoring so you can see what the agent actually said
- 04Guardrails, rate limits and audit logs
- 05Cost modelling per conversation before you commit
Engagement
- Fixed-scope build
- A written scope, a fixed quote, a delivery date. Best when the problem is understood and the outcome can be described in a page.
- Build and run
- We build it, then keep operating it under a monthly agreement, the way we run our own products. Best when you want the software but not the on-call.
- Retainer
- A monthly allocation for continuous work: integrations, agents, features, maintenance. Quoted per month against an agreed cadence.
Quoted against a written scope. No hourly rates, no published prices.
Proven by
Products we run that use this workRelated work
All work →Questions people ask first
- Which models do you use?
- Whichever fits the task and the budget. We are not tied to a vendor, and we design so that the model can be swapped without rebuilding the workflow.
- What about compliance for SMS?
- We have built carrier-registered messaging in the United States and Canada, including consent, opt-out handling and content rules. It is built in, not bolted on.